COOKIES
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We will always try to get your order to you in the most efficient and sustainable way possible. However, on occasions, there's a possibility that your order may come in MORE THAN ONE SHIPMENT as your order may be dispatched from more than one warehouse or there may be size/import restrictions on parcels.
Please check the email we've sent you when we dispatched your order - you'll have more than one email with different products, and tracking numbers if we've done this. They'll normally be dispatched by us on the same day, but it's possible they may not arrive at the same time.
If you've received all deliveries from your order, are. are still missing an item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:
ALL CLAIMS FOR ORDERS ARRIVING WITH MISSING ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.