Everything you need to know about Christmas + New Year shopping on one handy page.
Our cut off time for UK standard delivery orders is 4pm on Monday 19th December 2022, and 4pm on Wednesday 21st December 2022 for UK express deliveries.
Please note that it's possible that industrial action by the Royal Mail may impact on UK standard delivery dates this Christmas, so we'd recommend ordering as early as possible, as we can't predict the impact these strikes may have. This won't affect UK Express or International deliveries.
Our recommended dates to order by for international customers are as follows (standard delivery):
EU: Austria 8th, Belgium 15th, Bulgaria 9th, Czech Republic 13th, Denmark 15th, Estonia 9th, Finland 12th, France 14th, Germany 14th, Greece 6th, Hungary 9th, Ireland 15th, Italy 14th, Latvia 8th, Lithuania 8th, Luxembourg 14th, Netherlands 15th, Poland 8th, Portugal 12th, Romania 8th, Slovenia 8th, Slovakia 11th, Spain 12th, Sweden 14th (all dates December)
Rest of World: Australia 2nd, Canada 7th, Gibralter 12th, Guernsey 15th, Hong Kong 13th, Japan 9th, Jersey 15th, New Zealand 8th, Norway 16th, Qatar 14th, Singapore 14th, Switzerland 8th, UAE 15th (all dates December)
Express Services in the EU and USA: Cut off time is 4pm GMT on Friday 16th.
We'll continue to ship orders until we close for Christmas at 4pm on Friday 23rd December, but these won't be expected to arrive until after Christmas.
We re-open after the Christmas break on Wednesday 28th December, 2022 when we'll ship orders placed over the Christmas break. We then close again for the New Year break from 5pm on Friday 30th December 2022, returning to work on Wednesday 4th January 2023. All orders placed over the New Year break will be shipped on the 4th once we re-open, and our delivery schedule returns to normal.
At Christmas, we extend our normal returns policy to cover items purchased as gifts after the 1st November 2022
You're welcome to return an item after Christmas for a refund, or to exchange it for a different size/colour etc. This applies to both our UK and international customers. Just follow our normal returns procedures, which can be found here
Please send your return before Monday 23rd January 2023.
We'll be closing for the Christmas break at 5pm on Friday 23rd December re-opening on Wednesday 28th December, when we'll ship orders placed over the Christmas break. We then close again for the New Year break from 5pm on Friday 30th December, returning to work on Wednesday 4th January 2023. All orders placed over the New Year break will be shipped on the 4th once we re-open, and our delivery schedule returns to normal.
If you need help with anything while we're closed, you can send us an email here
CAN I CLICK AND COLLECT ?
Yes - during our checkout, you can opt to have your order delivered to your local post office if you'd prefer. It'll be ready to pick up in a couple of days (UK customers only)
You can also pick up from our warehouse if you're local. Find out how to place an order for pick-up here
DO YOU SELL GIFT VOUCHERS ?
Yes we do - and because we deliver them to you via email within 24 hours, we you can buy one anytime.
You'll find our gift vouchers here
I'VE NOT SHOPPED WITH YOU BEFORE - TELL ME ABOUT 2TALL.COM ?
We're the UK's only store that's exclusively for tall men - we're NOT a big and tall store.
Our customers are normal sized men who are tall - and need extra long, not extra wide clothes. We start where high street tall sizes finish - our customers start around 6'4" and everyday we help guys who are 7 foot plus. We're a tall business - owned and operated by tall men for tall men.
ANYTHING ELSE ?
Talk to us - we're tall too, and so understand what tall guys need, and can help with advice about size and fit.