Can I exchange a product ? | 2tall.com

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Can I exchange a product ?

Yes.

Firstly, please make sure the product you're asking for is available from stock. 

If you wish to exchange goods (for instance swapping a size 13 for a size 14) please note the details on the returns form – including details of the new size/colour etc. You can also exchange it for a different product – just let us know on the form.

If you're exchanging for an item that's more expensive, we'll email you with details on how to pay the difference in price. If it's cheaper, we'll refund the difference.

If you're exchanging a suit, you only need to return the part you want to exchange, e.g. the trousers, and not the whole suit.

There is no re-delivery charge for exchanges. We'll deliver an exchange to the same address as your original order (including click and collect if you originally used this method), unless you tell us otherwise.

We'll send you an email when we dispatch your exchange with tracking information.