Click and Collect from your local Post Office


Because we know that our customers can't wait at home all day, and can't always get stuff delivered to work, we now offer the option to collect your order from your local Post Office.

Local Collect is a service provided by Royal Mail who will deliver your order to a Post Office branch that's convenient for you, so you can pick it up when it suits you. 

Click and Collect is completely free to use - you just pay our standard delivery charge - FREE if you spend £100, and only £4 if you don't.

Post Office Local Collect
Just checkout as normal, and select:

COLLECT FROM MY LOCAL POST OFFICE

(To use Click and Collect with ApplePay, you'll need to select CHECKOUT NOW at your basket, and follow the full checkout, or you won't be given the option to select a Post Office)

Enter your postcode, where you'll be shown a list of Post Offices local to you which offer the service (there's over 10,500 of them across the UK, including 4,200 branches which offer collection outside regular office hours, including evenings and weekends)

Select the one you'd like to collect from, then complete the checkout as usual.

THATS IT. 

We'll ship your order as normal, and it will be delivered to the Post Office you selected in around 2-3 working days, as per our normal delivery schedule 

You'll get an email letting you know it's ready to be picked up.

Please take your tracking number, together with some ID to prove you're the person named on the parcel when you go to collect.

You can use one of the following forms of identification to collect your package: 

  • Cheque Guarantee / Credit / Debit Card
  • Bank/Building Society Book
  • Valid Passport
  • Cheque Book
  • Driving Licence
  • Photo Identity Card (Foreign National, Military, Police Warrant, Royal Mail Employee)

All parcels must be picked up within 14 days. If you can't collect your parcel within this time, it'll be returned to us. 

Please note that this service is only available to UK customers, subject to availability at your local branch, and is only available on our standard 2-3 working day delivery service. Please note that some post office branches may reject very large/bulky consignments, so if your order contains more than a few items, please contact us first to discuss the best option.

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